Privacy Policy
1. Overview
T&C LLP (“we,” “us,” “our”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit tccpa.ca, contact us, or use our services.
We operate in Canada and handle personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation.
2. What Personal Information We Collect
We may collect the following types of information, depending on how you interact with us:
Information you provide directly
- Name
- Email address
- Information you submit through forms (for example: service needs, referral source, and message details)
- Documents or details you choose to send us related to services (for example: accounting, payroll, tax, or bookkeeping information)
Information collected automatically
- IP address
- Device type, browser type, operating system
- Pages viewed, time on site, referral source
- Approximate location (city/region level)
- Site performance and usage data
3. How We Use Personal Information
We use personal information to:
- Respond to inquiries and provide requested information
- Deliver and manage professional services
- Communicate about updates and client matters
- Improve our website, services, and user experience
- Maintain security, prevent fraud, and protect our business
- Comply with legal, regulatory, and professional obligations
4. Consent
Where required, we collect, use, and disclose personal information with your consent. You may withdraw consent at any time, subject to legal, contractual, and professional requirements. Withdrawing consent may limit our ability to provide certain services.
5. How We Share Personal Information
We do not sell your personal information.
We may share personal information in limited circumstances, including:
- Service providers who support website hosting, analytics, forms, email delivery, scheduling, or IT services (only as needed to perform services)
- Professional advisors (for example: legal or insurance) where necessary
- Regulatory or legal authorities when required to comply with law, court orders, or regulatory requests
- Business transfers if we are involved in a merger, acquisition, restructuring, or sale (subject to reasonable confidentiality protections)
6. International Transfers
Some service providers may store or process information outside of Canada (for example, in the United States). When information is processed outside Canada, it may be subject to the laws of that jurisdiction. We take reasonable steps to ensure appropriate safeguards are in place.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Retention
We retain personal information only as long as necessary for the purposes described in this policy, and as required by applicable laws, regulations, and professional record retention requirements.
9. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent (where applicable)
- Ask questions or file a complaint regarding privacy practices
To make a request, contact us using the details below.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
11. Cookies and Analytics
We use cookies and similar technologies to help our website function, improve performance, understand site usage, and support marketing (where enabled). For more information, see our Cookie Policy.
Advertising and analytics tools
We may use Google Analytics, Google Ads and Meta advertising tools to understand how visitors use our website and to measure and improve our advertising. These tools may use cookies and similar identifiers, including the Google Analytics cookie together with Google advertising cookies, to report on how our ads perform and to show our ads to people who have previously visited our website (remarketing).
You can opt out at any time by:
- Using Cookie settings at the bottom of any page on this website
- Managing ad personalization in Google Ads Settings
- Installing the Google Analytics opt-out browser add-on
- Adjusting your Meta ad preferences
- Using the Digital Advertising Alliance of Canada’s YourAdChoices tool
12. Contact Us
For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact:
T&C LLP
Email: admin@tccpa.ca
13. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.